Ever since that fateful day about 6 years ago when I had my head shaved in the pub for charity, I think I've only ever paid for a haircut once or twice since, preferring instead to cut my own. Fair enough, I'm into my second pair of clippers, but I'm thinking that as I'm saving about £7.50 every other week, they have pretty much paid for themselves.
Whilst giving my self a once-over at the weekend (I could probably have phrased that better) one of the teeth fell out of the attachment comb so having finished my trim, checking carefully that I hadn't left any rogue black stripes, I set about finding a replacement.
Unfortunately, it seems that everywhere only sells the attachment combs in full sets of six, a little wasteful for me as I only ever use the 3mm attachment. So I rang the Remington Help Desk, where the automated voice gave me an alternative number if I was looking for spare shaver or clipper parts. The company at the end of the other number advised me that they were only available in sets of six, but she could sell me a set at a discounted price (plus postage which then worked out about the same!). I politely declined.
Not exactly angry, I thought I would give the Help Desk another quick call just to share my experience with them as I'm sure it is a quite common problem. To my surprise, without my even having to prompt, she happily told me that they always have spares about the office and would gladly pop a couple of replacements in the post to me free of charge.
So there you have it a happy post, with a little good news twist in these times of recession. Oh and of course, if you find yourself needing to buy a set of hair clippers, make sure they are Remington...
2 comments:
Good result!
That reminds me that we need a new set of clippers as our current set is knackered. I can't remember when I last visited a barber shop.
Within a couple of hours of reading this I dropped my clippers and broke a tooth on the 3mm fitting. Text me the Help Desk number please Sean. Paul
Post a Comment