Friday, September 08, 2006

The right to reply...

Or more accurately, the reluctance to reply - yes it's the next episode in the "Auntie" story.

You may recall from a couple of posts back that I had entered into correspondance with the BBC trying to track down a TV series "Songwriter's Circle". To save you looking back I'll quickly recap:

I sent them an e-mail (when I eventually found a "general enquiry" form)
They replied saying they can't guarantee a reply to all e-mails
They replied again saying they couldn't me help without further detail
I replied to that message with more detail
They replied saying that they couldn't access my reply on their e-mail address
I re-sent the reply using their their enquiry form

They have since replied again. Firstly to remind me that due to the volume of enquiries they receive, they cannot guarantee a reply. They then replied once more to say there were no plans to repeat the programme but if they did, it would be included in TV listings such as "Radio Times".

I suspect the latter was another standard reply as it referred to a programme rather than a series and they clearly couldn't pass up the chance of advertising their listings magazine of choice.

Furthermore, they went on to say that if I wanted to suggest the "programme" be commercially released, then I should put my request in writing. I suspect rather like the two written requests I've just sent then?

Do I pursue it further, or just give up? Should I be typically insenced at the fact that they've rattled through my enquiry without paying any attention whatsoever to the content? Quite frankly, I'm a little disappointed but I just can't be arsed.

Conversely, perhaps I should feel honoured that despite the large volumes of enquiries they have to deal with, I was fortunate enough to have them reply to two of mine in a row...

Afterthought: If you have reached this post by Googling for Songwriter's Circle, please leave me a comment if you have more success with the beeb than I have...

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